1.About us

Details. IVZ SPORTS HANGER (registration number EE 51617) (we and us) is a business registered in Cyprus, with registered office Nikiforou Foka, 38, Floor 1, Flat 101, Pallouriotissa, 1036, Nicosia Cyprus. Our VAT number is 00786025Z and we operate the website

Contacting us. Our customer service team can be contacted via telephone, for any complaints or other reason, via email, at Should you wish to give us any formal notice or communicate with us on any matter under or in connection with the Contract, we can also be contacted at

2.Our contract with you

2.1 Our contract. These terms and conditions (hereinafter referred to as “Terms”) apply to the order by you and supply of goods by us to you (hereinafter referred to as “Contract”).

2.2 Entire agreement. The Contract is the entire agreement between us in relation to its subject matter. You acknowledge that you have not relied on any statement, promise or representation or assurance or warranty that is not set out in the Contract.

2.3 Language. These Terms and the Contract are made only in the English language.

3.Placing an order and its acceptance

3.1 Placing your order. Please follow the onscreen prompts to place an order. Each order is an offer by you to buy the goods specified in the order (hereinafter referred to as “Goods”) subject to these Terms. The Goods represent tailored-made plexiglass-acrylic hangers, which can be mounted on a wall or placed on another fixed surface, in order to hang medals on their ends.

3.2 Correcting input errors. Our order process allows you to check and amend any errors before submitting your order to us. Please check the order carefully before confirming it, especially since each of the Goods is unique and prepared specifically for each individual client, in accordance with the specifications submitted. You are responsible for ensuring that your order and any specification you submit is complete and accurate.

3.3 After you place an order, you will receive an email from us acknowledging that we have received it and we will accept or reject it. If we accept your order via the relevant email, the time of sending the email will be the point in time when the Contract between us and you is concluded. We may also ask for further information prior to or following the acceptance of your order, depending on the case. Such further information may include, for example, any identification information which may be required by any customs or other authorities to permit the delivery of the Goods and which will be additional to the information requested on our website. For delivery to the areas of Latin America, Israel, Turkey, Canary Islands, Philippines and Taiwan in particular, we will likely be required to collect your ID or passport number, or the ID or passport number of the recipient of the Goods, as the case may be.

3.4 If we are unable to supply you with the Goods for any reason, we will inform you of this by email and we will not process your order. If you have already paid for the Goods, we will refund you the full amount, including any delivery costs charged, within a reasonable period of time.

4.Our goods

4.1 The images of the Goods on our website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer’s display of the colours will accurately reflect the actual colour of the Goods. As such, such colour may vary slightly from those images.

4.2 Although we have made every effort to be as accurate as possible, because all of our Goods are handmade, all sizes, weights, capacities, dimensions and measurements indicated on our website may vary to a very small degree and extent, from the actual Goods produced and delivered to you.

4.3 The packaging of your Goods may vary from that shown on images on our website, but we will always prepare such packaging in accordance with such specifications and best effort, in order to ensure that the Goods are delivered safely and undamaged to you.

4.4 We have a duty towards you for any non-compliance that may exist during the delivery of the goods. In the case of such non-compliance you can benefit from the legal guarantee you are entitled to in accordance with the Cyprus Consumer Law 2021 (Law 112(I)/2021), and Article 36 of that law in particular.

5.Return and refund

5.1 You may cancel the Contract if you receive goods which are faulty or misdescribed because of some fault on our end, in which case you will need to send us a picture of the goods in the state in which they were delivered, and subject to our request, return them to us for inspection, with the return cost being born by you initially. If, upon inspection, we determine that the Goods are faulty or misdescribed and this is attributed to our fault, you will be entitled to substitute Goods in accordance with the specifications and design of the initial Goods ordered and compensate you for any return costs incurred. We do not allow for the ordering of Goods with different designs or specifications in case of such substitutions, nor for any other monetary compensation.

In cases where you want to cancel or amend the Contract for any reason, please note that because our Goods are unique and prepared specifically for each individual client, it is very likely that we would have incurred costs prior to your request to cancel or amend the contract. As such, we do not accept such cancellations or amendments, nor do we allow for a 14-days cancellation of the contract, which consumers might be familiar with in the case of non-tailored goods. Nonetheless, you can contact us via sending an email to with any enquiry and we will respond accordingly.

5.2 Furthermore and for the avoidance of doubt, by virtue of the Goods being produced in accordance with your requested specifications and being tailored-made, a right of cancellation of the contract within a 14 days period does not apply, in accordance with Article 27(c) of the Cyprus Consumer Law 2021 (Law 112(I)/2021).

6.Delivery, transfer of risk and title

6.1 We will contact you with an estimated delivery date, in the same email we send to confirm your order.

6.2 Delivery is complete once the Goods have been delivered to the address for delivery set out in your order.

6.3 You own the Goods once we have received payment in full, including of all applicable delivery charges. However, we will not be liable to the extent that any failure to deliver was caused by an event of force majeure, as explained in clause 10, or because you failed to provide adequate delivery instructions or any other instructions that are relevant to the supply of Goods.

6.4 We are not responsible for delays outside our control. If our supply of the products is delayed by an event outside our control, we will take reasonable steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any Goods you have paid for but not received.

7.Price of goods and delivery charges

7.1 The prices of the Goods will be as quoted on our website at the time you submit your order. We use our best efforts to ensure that the prices of Goods are correct at the time when the relevant information was entered onto the system. However, please see clause 7.5 for what happens if we discover an error in the price of Goods you ordered.

7.2 The price of the Goods does not include delivery charges. Our delivery charges are as advised to you during the check-out process, before you confirm your order.

7.3 We sell a number of Goods through our website. It is always possible that, despite our best efforts, some of the Goods on our website may be incorrectly priced. We will normally check prices as part of our dispatch procedures so that:

(a) where the Goods’ correct price is less than the price stated on our website, we will charge the lower amount when dispatching the Goods to you; and

(b) if the Goods’ correct price is higher than the price stated on our website, we will contact you as soon as possible to inform you of this error and we will give you the option of continuing to purchase the Goods at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing.

8.How to pay

8.1 You can only pay for Goods using a debit card or credit card. Please follow the onscreen instructions depicted on the check-out process, in order to fill in your card details and confirm your order.

8.2 Payment for the Goods and all applicable delivery charges is in advance.

8.3 Payment for the Goods will be processed through a third-party provider gateway. Our site does not store any credit or debit card information.

9.Termination/Completion of the Contract

9.1 Subject to clause 5, the Contract will be considered completed and terminated once we have received full payment for the Goods, including of all applicable delivery charges, and we have delivered the Goods to you.

10.Force Majeure

10.1 We shall not be liable for any actions or consequences resulting from or being associated with any events of force majeure, i.e. for events beyond our reasonable control which occurred without our fault, including, but not limited to: embargoes, governmental restrictions, riots, insurrection, wars or other acts of war, acts of terror, social unrest, rebellion, hacking attacks, fires, floods, vandalism or sabotage, pandemics, governmental restrictions or lock-downs.

11.Exclusion of Liability

11.1 Nothing in the Contract shall exclude or limit our liability for any matters with regards to which it would not be lawful to limit or exclude our liability.

11.2 Nonetheless, if we breach the Contract, we shall only be liable for losses which were reasonably foreseeable as a result of the breach and we shall not be responsible for any indirect losses, including but not limited to, loss of profits or loss of opportunity; or for failure to deliver the goods or to meet any of our other obligations under these Terms where such failure is due to an event that is beyond our reasonable control or an event of force majeure as defined in clause 10.

11.3 Our liability for any loss or damage resulting in connection with and/or the violation of the Contract, shall be limited to the price paid for the Goods under the Contract.


12.1 Waiver. If we do not insist that you perform any of your obligations under the Contract, or if we do not exercise our rights or remedies against you, or if we delay in doing so, that will not mean that we have waived our rights or remedies against you or that you do not have to comply with those obligations. If we do waive any rights or remedies, we will only do so in writing, and that will not mean that we will automatically waive any right or remedy related to any later default by you.

12.2 Severance. Each paragraph of these Terms operates separately. If any court or relevant authority decides that any of them is unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.

12.3 Third party rights. The Contract is between you and us. No other person has any rights to enforce any of its terms.

12.4 Governing law and jurisdiction. This Contract is governed by Cyprus law and each party irrevocably agrees to submit all disputes arising out of or in connection with this Contract to the exclusive jurisdiction of the Cyprus courts.